JDMPR3059

CLIENT RELATIONSHIP EXECUTIVE

COMPANY : INTERVIEWING
  • Full Time
  • Remote | Japan
  • 1-2 Years Experience
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Job Summary
Job Summary
Primary Responsibilities
Primary Responsibilities
Required Skills
Requirements
Work Model
Benefits
INTERVIEWING

Client Relationship Executive

JDMPR3059
  • moris logo
    Moris Media Private Limited
  • Media & Marketing Industry
  • Customer Support Department
  • Job Type
    Full Time
  • Location Type
    Remote
  • Japan
    Location
    Japan
  • Experience
    1-2 Years Experience
  • Salary
    Negotiable Negotiable Salary
    Depend On Experience
  • Industry Category
    Media & Marketing Industry
  • Personality Type
    Extrovert Outspoken Sociable Action-oriented Enthusiastic Friendly Proactive Creative And outgoing.
  • Date Posted
    1 year ago
  • Deadline
    Monday, 13 January 2025

Ready to Apply?

Take the next step in your professional journey by submitting your application through Moris Media’s official careers portal.

Moris Media Introduction

Moris Media is a professionally managed public relations, digital marketing and reputation-management organisation with 12+ years of industry experience. Recognised as the world’s 3rd-largest PR and digital marketing boutique agency, the company works across 40+ countries and supports 750+ departments, service functions and specialised operational areas.

Job Summary

Job Summary

Moris Media is currently hiring for the position of Client Relationship Executive at MorisGigs. This role, based remotely, offers an exciting opportunity to work with global influencers, celebrities, and clients, facilitating meaningful collaborations that drive brand success. The Client Relationship Executive will play an integral role in managing and nurturing relationships with clients, influencers, and their management teams. You will act as a trusted advisor, ensuring smooth communication and coordination throughout the campaign lifecycle while striving to exceed client expectations.

In this role, you will be responsible for managing client inquiries, addressing concerns, and overseeing the execution of influencer marketing campaigns. By understanding client goals and aligning them with influencer capabilities, you will ensure successful partnerships that elevate brand presence and engagement. Your daily responsibilities will include overseeing campaign logistics, from initial planning to post-campaign analysis, while maintaining close communication between the clients and influencers to ensure seamless execution. Additionally, you will manage the onboarding of new clients, provide continuous support, and proactively identify opportunities to improve client satisfaction and expand service offerings.

You will also conduct research on influencers and celebrities to ensure their alignment with client objectives, leveraging your knowledge of trends and the influencer marketing industry to drive effective campaigns. Your work will require confidentiality and discretion, maintaining a high level of professionalism in all interactions with clients and internal teams. The role also includes various administrative tasks such as preparing presentations, reports, and maintaining accurate records of client communications and campaign progress.

The Client Relationship Executive will be expected to thrive in a dynamic environment, demonstrating exceptional organizational, communication, and problem-solving skills. You will be proficient in using CRM systems, social media platforms, and project management tools to streamline your work. The role also offers an extensive training program to ensure you are equipped with the knowledge and skills to succeed, with a focus on company culture, influencer marketing strategies, and platform proficiency.

Job Summary

Primary Responsibilities

  • Act as the primary point of contact for clients, handling all inquiries, concerns, and requests in a timely and professional manner.
  • Build and maintain strong, long-term relationships with clients, influencers, and their management teams to foster trust and collaboration.
  • Coordinate the execution of influencer marketing campaigns, ensuring smooth communication between clients and influencers throughout the campaign lifecycle.
  • Understand client goals and objectives, ensuring that influencer collaborations align with these expectations for optimal results.
  • Oversee campaign logistics, including scheduling, deliverables, and budget tracking, ensuring campaigns run efficiently and within agreed-upon timelines.
  • Monitor the performance of ongoing campaigns, providing clients with regular updates and reports on progress and outcomes.
  • Manage the onboarding process for new clients, ensuring a smooth transition and thorough understanding of MorisGigs' services.
  • Identify opportunities to enhance client satisfaction by proposing additional services or campaign adjustments to meet evolving needs.
  • Conduct research on influencers and celebrities to assess their audience engagement, brand alignment, and suitability for specific client needs.
  • Stay updated on industry trends and best practices in influencer marketing to ensure campaigns are innovative and competitive.
  • Analyze campaign data and performance metrics to suggest improvements and optimize future campaigns for better results.
  • Maintain confidentiality regarding client information, campaign details, and all internal communications to uphold trust and professionalism.
  • Prepare presentations, reports, and documentation related to campaign performance and client interactions, ensuring accuracy and clarity.
  • Use CRM systems, social media platforms, and project management tools to streamline communication, task management, and reporting processes.
  • Collaborate with internal teams, including the influencer marketing and creative departments, to develop and execute customized campaigns that meet client objectives.

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Job Summary

Required Skills

  • 1-2 years of experience in a client-facing role, preferably in marketing, communications, or influencer relations.
  • Strong interpersonal and communication skills, with the ability to connect with clients, influencers, and internal teams effectively.
  • Outgoing, sociable, and action-oriented personality, with a natural ability to engage and build rapport with diverse individuals.
  • Proactive approach to problem-solving, client management, and campaign execution, with the ability to anticipate client needs and expectations.
  • Creative and enthusiastic, with the ability to think outside the box and contribute fresh ideas to campaigns and client solutions.
  • Ability to work independently and as part of a team, handling multiple projects in a fast-paced, dynamic environment.
  • Strong organizational and time management skills to handle the coordination of multiple tasks and deadlines simultaneously.
  • Willingness to travel as needed for client meetings, events, and influencer campaigns.
  • Tech-savvy with proficiency in CRM systems, social media platforms, and project management tools.
  • A keen interest in the influencer marketing industry, with a passion for staying updated on trends and industry best practices.
  • Friendly and approachable demeanor, with a focus on delivering exceptional client service and maintaining long-term relationships.
  • Strong presentation and reporting skills, with the ability to convey information clearly and persuasively.
  • Ability to adapt quickly to changing client needs, managing expectations and ensuring satisfaction at every stage of the campaign.
  • Detail-oriented, with the ability to track campaign progress and deliver accurate, timely updates to clients.
  • Comfortable in a high-energy, fast-paced work environment, with a focus on achieving results and exceeding client expectations.

 

Job Summary

Required Qualifications

  • Qualification Required:

    • A Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.
    • Proven experience in a client-facing role, preferably within marketing, communications, or influencer relations.

  • Open for Travel if Required:

    • Willingness to travel for client meetings, events, or influencer campaigns as required.

  • Technical Specifications:

    • High-performance Laptop or Desktop: A powerful computer with adequate processing power and memory for handling demanding tasks and ensuring seamless workflow.
    • High-speed Broadband Internet Connection: A stable and reliable internet connection is essential for accessing online resources, collaborating with colleagues, and transferring large files.
    • Virtual Workstation: A dedicated workspace, either physical or virtual, is necessary to maintain a productive and organized work environment, free from distractions.

  • Salary:

    • We offer a competitive salary and benefits package. Salary will be discussed in more detail based on the candidate's experience, skills, and personality during the interview process.
 
Job Summary

Apply Only Through the Official Job Page

Applications submitted through personal messages, direct emails, telephone calls, social media comments, physical documents, unofficial forms or third-party individuals will not be treated as completed applications unless specifically authorised by Moris Media.

Candidates must review the complete job description, eligibility requirements, work model, location, experience expectations and application instructions before submitting accurate and updated information through the official application form.

Submitting an application does not guarantee shortlisting, an interview or employment. Only candidates whose profiles meet the initial requirements may be contacted for the next stage. Moris Media does not request registration charges, security deposits, training fees or candidate payments through its official recruitment process.

Apply through the official job page:

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