Social Listening & Client Experience

4-Star Review from Technology Company

Brisbane, Australia

A good working experience overall, especially once the team knew what needed attention first. For this event director, that detail was specific to the 9-in-1 product launch path assignment in Brisbane. - Founder

Service Type : Social Media Management Agency
Tenure : 23 days

Posted : Saturday, 15 December, 2018

Challenge Before Engagement

Small decisions had no clear owner, which was why I looked outside the team. For this event director, that detail was specific to the 9-in-1 product launch path assignment in Brisbane.

Solution Provided by Moris Media

What suited us was that the scope was adjusted after the first review. For this event director, that detail was specific to the 9-in-1 product launch path assignment in Brisbane.

Impact or Outcome

The practical result was that the team knew what needed attention first. For this event director, that detail was specific to the 9-in-1 product launch path assignment in Brisbane.

Suggestions for Improvement

I would keep weekly summaries shorter. For this event director, that detail was specific to the 9-in-1 product launch path assignment in Brisbane.

Overall Review Summary

I needed the work to become manageable. The scope was adjusted after the first review, and over time the team knew what needed attention first. I would consider them again with clearer expectations. I would keep weekly summaries shorter. For this event director, that detail was specific to the 9-in-1 product launch path assignment in Brisbane. I would not describe the engagement as perfect, but it became easier to manage once the communication rhythm settled. The project benefited from having a clearer distinction between work waiting on us and work already moving. One useful change was that internal questions became more specific once everyone could see the same status. I would not describe the engagement as perfect, but it became easier to manage once the communication rhythm settled. The project benefited from having a clearer distinction between work waiting on us and work already moving. One useful change was that internal questions became more specific once everyone could see the same status.

Would You Recommend Moris Media?

I would consider them again with clearer expectations. For this event director, that detail was specific to the 9-in-1 product launch path assignment in Brisbane.