Digital Performance Review | Melbourne

5-Star Review from Enterprise

Melbourne, Australia

A practical multi-channel publishing engagement with clearer review points. For this digital head, that detail was specific to the multi-channel publishing assignment in Melbourne. - Marketing Director

Service Type : Digital Marketing Agency
Tenure : 21 months

Posted : Monday, 04 May, 2020

Challenge Before Engagement

An internal review exposed the gap. At that point, we needed a simpler way to explain progress. For this digital head, that detail was specific to the multi-channel publishing assignment in Melbourne.

Solution Provided by Moris Media

The useful part was that decisions were documented after calls. For this digital head, that detail was specific to the multi-channel publishing assignment in Melbourne.

Impact or Outcome

For me, the service felt more manageable. For this digital head, that detail was specific to the multi-channel publishing assignment in Melbourne.

Suggestions for Improvement

A simpler dashboard would help. For this digital head, that detail was specific to the multi-channel publishing assignment in Melbourne.

Overall Review Summary

An internal review exposed the gap. I was focused on one issue: we needed a simpler way to explain progress. Once decisions were documented after calls, the work became easier to follow and the service felt more manageable. I would work with them again. For this digital head, that detail was specific to the multi-channel publishing assignment in Melbourne. The working relationship improved after the first review because both sides had a clearer idea of what information was actually needed. The internal team remained involved throughout, which made the eventual handover much easier. The strongest improvement was not one dramatic result; it was having fewer unresolved details at the end of each review. The working relationship improved after the first review because both sides had a clearer idea of what information was actually needed. The internal team remained involved throughout, which made the eventual handover much easier. The strongest improvement was not one dramatic result; it was having fewer unresolved details at the end of each review. The working relationship improved after the first review because both sides had a clearer idea of what information was actually needed. The internal team remained involved throughout, which made the eventual handover much easier. The strongest improvement was not one dramatic result; it was having fewer unresolved details at the end of each review.