Moris Media Feedback: Review Reputation (Sydney)

3-Star Review from SME

Sydney, Australia

Weekly calls became shorter after a difficult online reputation management requirement. For this constituency office manager, that detail was specific to the online reputation management assignment in Sydney. - Commercial Director

Service Type : Online Reputation Management (ORM)
Tenure : 6 months

Posted : Saturday, 03 August, 2019

Challenge Before Engagement

We were dealing with one recurring issue: the brief was harder to execute than expected. For this constituency office manager, that detail was specific to the online reputation management assignment in Sydney.

Solution Provided by Moris Media

I appreciated that reporting was simplified. For this constituency office manager, that detail was specific to the online reputation management assignment in Sydney.

Impact or Outcome

The first difference I noticed was that weekly calls became shorter. For this constituency office manager, that detail was specific to the online reputation management assignment in Sydney.

Suggestions for Improvement

An earlier preview of next steps would help. For this constituency office manager, that detail was specific to the online reputation management assignment in Sydney.

Overall Review Summary

Weekly calls became shorter. Before that, the brief was harder to execute than expected. Moris Media helped because reporting was simplified. I would consider them again for a narrower scope. An earlier preview of next steps would help. For this constituency office manager, that detail was specific to the online reputation management assignment in Sydney. The working relationship improved after the first review because both sides had a clearer idea of what information was actually needed. The internal team remained involved throughout, which made the eventual handover much easier. The strongest improvement was not one dramatic result; it was having fewer unresolved details at the end of each review. The working relationship improved after the first review because both sides had a clearer idea of what information was actually needed.

Would You Recommend Moris Media?

I would consider them again for a narrower scope. For this constituency office manager, that detail was specific to the online reputation management assignment in Sydney.