Client Feedback: Social Media Audit in Montreal

4-Star Review from Startup

Montreal, Canada

The deadline made outside support necessary. The useful change was that small decisions took less time. For this communications advisor, that detail was specific to the multi-channel campaign planning assignment in Montreal. - Marketing Director

Service Type : Social Media Management Agency
Tenure : 9 months

Posted : Thursday, 22 August, 2019

Challenge Before Engagement

Feedback arrived late. That was the main reason I wanted outside support. For this communications advisor, that detail was specific to the multi-channel campaign planning assignment in Montreal.

Solution Provided by Moris Media

The first calls narrowed the brief. The work stayed connected to the actual brief. For this communications advisor, that detail was specific to the multi-channel campaign planning assignment in Montreal.

Impact or Outcome

Small decisions took less time. That was the change I noticed first. For this communications advisor, that detail was specific to the multi-channel campaign planning assignment in Montreal.

Suggestions for Improvement

I would keep weekly summaries shorter. For this communications advisor, that detail was specific to the multi-channel campaign planning assignment in Montreal.

Overall Review Summary

The deadline made outside support necessary. Feedback arrived late. What helped was that the first calls narrowed the brief. Later, small decisions took less time. I would keep weekly summaries shorter. I would consider them again with clearer expectations. For this communications advisor, that detail was specific to the multi-channel campaign planning assignment in Montreal. I would not describe the engagement as perfect, but it became easier to manage once the communication rhythm settled. The project benefited from having a clearer distinction between work waiting on us and work already moving. One useful change was that internal questions became more specific once everyone could see the same status. I would not describe the engagement as perfect, but it became easier to manage once the communication rhythm settled. The project benefited from having a clearer distinction between work waiting on us and work already moving. One useful change was that internal questions became more specific once everyone could see the same status.

Would You Recommend Moris Media?

I would consider them again with clearer expectations. For this communications advisor, that detail was specific to the multi-channel campaign planning assignment in Montreal.