Moris Media Full-Service Social Review 2013-06-04 Client.

5-Star Review from SME

Kolkata, India

Full-Service Social Media Management felt concise from my marketing head perspective in Kolkata; the part I remember most was the concise update perspective and clearer ownership. - Marketing Head

Service Type : Social Media Management
Tenure : 16 months

Posted : Tuesday, 04 June, 2013

Challenge Before Engagement

I wanted a second opinion before committing to another long engagement. I wanted a practical answer before committing more time to it. Our earlier efforts were scattered across different people, files and conversations. The main concern was full-service social media management, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

The handoff was practical: what they owned, what we owned, and what needed a decision was made clear early. For full-service social media management, they helped us get deliverables and source material into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.

Impact or Outcome

After about 16 months, the work became easier to track without chasing several people. For full-service social media management, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.

Suggestions for Improvement

The reporting is useful, but a lighter version would work better for my day-to-day review. That would suit our working style better. I would keep the rest of the process as it is For our full-service social media management work in Kolkata, after 16 months, that is the one change I would make.

Overall Review Summary

From my marketing head perspective, the concise update perspective shaped how I remember this full-service social media management engagement in Kolkata. I would describe the full-service social media management engagement as practical rather than flashy. Our earlier efforts were scattered across different people, files and conversations. The handoff was practical: what they owned, what we owned, and what needed a decision was made clear early. What I liked most was that we had a clearer sense of what belonged inside the scope. Overall কাজটা ভালো ছিল, communication-ও পরিষ্কার ছিল. I would be comfortable working with them again.

Would You Recommend Moris Media?

Yes, I would suggest speaking with them before deciding on an agency. For full-service social media management, I would first discuss the exact scope and working style. My concise update perspective from the full-service social media management work.