PR Engagement Feedback

4-Star Review from Professional Services Firm

Frankfurt, Germany

The review reputation management work became easier to manage once the brief settled. For this brand manager, that detail was specific to the review reputation management assignment in Frankfurt. - Brand Manager

Service Type : Public Relations (PR)
Tenure : 16 months

Posted : Friday, 07 February, 2020

Challenge Before Engagement

A colleague recommended the team. The recurring problem was that launch dates kept changing. For this brand manager, that detail was specific to the review reputation management assignment in Frankfurt.

Solution Provided by Moris Media

The team made progress because they challenged ideas that did not fit. For this brand manager, that detail was specific to the review reputation management assignment in Frankfurt.

Impact or Outcome

By the later stage, management understood updates faster. For this brand manager, that detail was specific to the review reputation management assignment in Frankfurt.

Suggestions for Improvement

Some updates could simply be shorter. For this brand manager, that detail was specific to the review reputation management assignment in Frankfurt.

Overall Review Summary

A colleague recommended the team. I appreciated that they challenged ideas that did not fit. The project was not perfect, but management understood updates faster. Some updates could simply be shorter. I would consider them again with clearer expectations. For this brand manager, that detail was specific to the review reputation management assignment in Frankfurt. By the later stage, meetings were more focused on decisions and less on repeating background information. I would use a similar working structure again because it reduced the amount of follow-up I had to do personally. I found the written follow-ups more useful than long calls because they gave us something concrete to refer back to. By the later stage, meetings were more focused on decisions and less on repeating background information. I would use a similar working structure again because it reduced the amount of follow-up I had to do personally. I found the written follow-ups more useful than long calls because they gave us something concrete to refer back to. By the later stage, meetings were more focused on decisions and less on repeating background information. I would use a similar working structure again because it reduced the amount of follow-up I had to do personally. I found the written follow-ups more useful than long calls because they gave us something concrete to refer back to.

Would You Recommend Moris Media?

I would consider them again with clearer expectations. For this brand manager, that detail was specific to the review reputation management assignment in Frankfurt.