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I was sceptical about hiring another agency because the last setup had become too complicated. The timing made it important to get the basics right quickly. Everyone had a different priority and I was spending too much time settling the same decisions. The main concern was interview video production, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.
The team gave us choices with reasons, so approvals became easier for our side. For interview video production, they helped us get audience and review points into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.
What changed for me was simple: I had more confidence saying no to activity that did not fit the objective. For interview video production, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.
Sharing the next call agenda a little earlier would help busy teams prepare. That would suit our working style better. I would keep the rest of the process as it is For our interview video production work in Kolkata, after 80 days, that is the one change I would make.
From my product manager perspective, the specific coordination note shaped how I remember this interview video production engagement in Kolkata. I would describe the interview video production engagement as practical rather than flashy. Everyone had a different priority and I was spending too much time settling the same decisions. They asked for the material that actually mattered, then worked from that rather than creating extra paperwork. What I liked most was that we became better at separating urgent work from nice-to-have work. I was happy with most of the engagement, with some room to improve the working rhythm.
I would recommend them, with the suggestion that reporting and meeting cadence are agreed at the start My specific coordination note from the interview video production work in Kolkata is the reason for that view.
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