5-Star Review from Consumer Brand

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I valued the direct communication on this online reputation management assignment. For this digital head, that detail was specific to the online reputation management assignment in Tokyo. - Brand Manager
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    Service Type : Influencer Marketing Agency

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    Tenure : 14 months

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Posted : Thursday, 19 July, 2018
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Challenge Before Engagement

 

The project had reached a point where the brief was harder to execute than expected. For this digital head, that detail was specific to the online reputation management assignment in Tokyo.

Solution Provided by Moris Media

 

Instead of restarting everything, reporting was simplified. For this digital head, that detail was specific to the online reputation management assignment in Tokyo.

Impact or Outcome

 

After a few review cycles, weekly calls became shorter. For this digital head, that detail was specific to the online reputation management assignment in Tokyo.

Suggestions for Improvement

 

An earlier preview of next steps would help. For this digital head, that detail was specific to the online reputation management assignment in Tokyo.

Overall Review Summary

 

The early discussions were about getting the brief right. The brief was harder to execute than expected. Then reporting was simplified, and eventually weekly calls became shorter. An earlier preview of next steps would help. I would work with them again. For this digital head, that detail was specific to the online reputation management assignment in Tokyo. The working relationship improved after the first review because both sides had a clearer idea of what information was actually needed. The internal team remained involved throughout, which made the eventual handover much easier. The strongest improvement was not one dramatic result; it was having fewer unresolved details at the end of each review.

Would You Recommend Moris Media?

 

I would work with them again. For this digital head, that detail was specific to the online reputation management assignment in Tokyo.

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