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We had been trying to handle this internally and it was starting to take too much time. I wanted a practical answer before committing more time to it. I wanted the work to fit our existing team instead of creating another layer of management. The main concern was launch media relations, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.
The handoff was practical: what they owned, what we owned, and what needed a decision was made clear early. For launch media relations, they helped us get approvals and timing into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.
Over time, our internal reviews became shorter and more useful. For launch media relations, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.
No major issue from my side; I would only make the early-stage documentation a little simpler. It would make the review process easier for senior stakeholders For our launch media relations work in Ludhiana, after 9 months, that is the one change I would make.
From my brand manager perspective, the focused follow-up view shaped how I remember this launch media relations engagement in Ludhiana. We did not have a perfect engagement, mostly because our own availability changed more than once. Even so, the launch media relations work became easier once responsibilities were clear. I appreciated direct conversations and fewer unnecessary additions. It did what I needed without making the engagement heavier than necessary. The strongest point for me was knowing what needed my decision and what did not.
Yes, I would suggest speaking with them before deciding on an agency. For launch media relations, I would first discuss the exact scope and working style. My focused follow-up view from the launch media relations work in Ludhiana is the reason for.
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