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I was sceptical about hiring another agency because the last setup had become too complicated. The timing made it important to get the basics right quickly. I wanted the work to fit our existing team instead of creating another layer of management. The main concern was lead generation, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.
The team gave us choices with reasons, so approvals became easier for our side. For lead generation, they helped us get deliverables and source material into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait. That made the working relationship easier to manage.
What changed for me was simple: I had more confidence saying no to activity that did not fit the objective. For lead generation, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.
Sharing the next call agenda a little earlier would help busy teams prepare. That would suit our working style better. I would keep the rest of the process as it is For our lead generation work in Mysuru, after 12 months, that is the one change I would make.
From my product manager perspective, the specific follow-up reflection shaped how I remember this lead generation engagement in Mysuru. I would describe the lead generation engagement as practical rather than flashy. I wanted the work to fit our existing team instead of creating another layer of management. They asked for the material that actually mattered, then worked from that rather than creating extra paperwork. What I liked most was that we became better at separating urgent work from nice-to-have work. I would be comfortable working with them again.
I have already mentioned them to people in my network who needed similar help. For lead generation, I would first discuss the exact scope and working style My specific follow-up reflection from the lead generation work in Mysuru is the reason for.
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