Social Listening & Review | Kuala Lumpur

4-Star Review from Technology Company

Kuala Lumpur, Malaysia

A good working experience overall, especially once the service felt more manageable. For this communications advisor, that detail was specific to the launch event management assignment in Kuala Lumpur. - PR Head

Service Type : Social Media Management Agency
Tenure : 12 days

Posted : Tuesday, 26 December, 2017

Challenge Before Engagement

We needed a simpler way to explain progress, which was why I looked outside the team. For this communications advisor, that detail was specific to the launch event management assignment in Kuala Lumpur.

Solution Provided by Moris Media

What suited us was that decisions were documented after calls. For this communications advisor, that detail was specific to the launch event management assignment in Kuala Lumpur.

Impact or Outcome

The practical result was that the service felt more manageable. For this communications advisor, that detail was specific to the launch event management assignment in Kuala Lumpur.

Suggestions for Improvement

A simpler dashboard would help. For this communications advisor, that detail was specific to the launch event management assignment in Kuala Lumpur.

Overall Review Summary

I needed the work to become manageable. Decisions were documented after calls, and over time the service felt more manageable. I would consider them again with clearer expectations. A simpler dashboard would help. For this communications advisor, that detail was specific to the launch event management assignment in Kuala Lumpur. The working relationship improved after the first review because both sides had a clearer idea of what information was actually needed. The internal team remained involved throughout, which made the eventual handover much easier. The strongest improvement was not one dramatic result; it was having fewer unresolved details at the end of each review. The working relationship improved after the first review because both sides had a clearer idea of what information was actually needed. The internal team remained involved throughout, which made the eventual handover much easier. The strongest improvement was not one dramatic result; it was having fewer unresolved details at the end of each review. The working relationship improved after the first review because both sides had a clearer idea of what information was actually needed. The internal team remained involved throughout, which made the eventual handover much easier.

Would You Recommend Moris Media?

I would consider them again with clearer expectations. For this communications advisor, that detail was specific to the launch event management assignment in Kuala Lumpur.