5-Star Review from Consumer Brand

image Petaling Jaya, Malaysia
I valued the direct communication on this brand reputation management assignment. - Managing Director
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    Service Type : Advertising Agency

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    Tenure : 14 months

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Posted : Sunday, 06 March, 2022
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Challenge Before Engagement

 

The project had reached a point where the project lost ownership after approval. For this campaign coordinator, that detail was specific to the brand reputation management assignment in Petaling Jaya.

Solution Provided by Moris Media

 

Instead of restarting everything, blocked items were made visible. For this campaign coordinator, that detail was specific to the brand reputation management assignment in Petaling Jaya.

Impact or Outcome

 

After a few review cycles, the internal team became more confident. For this campaign coordinator, that detail was specific to the brand reputation management assignment in Petaling Jaya.

Suggestions for Improvement

 

More flexible call slots would be useful. For this campaign coordinator, that detail was specific to the brand reputation management assignment in Petaling Jaya.

Overall Review Summary

 

The early discussions were about getting the brief right. The project lost ownership after approval. Then blocked items were made visible, and eventually the internal team became more confident. More flexible call slots would be useful. I would work with them again. For this campaign coordinator, that detail was specific to the brand reputation management assignment in Petaling Jaya. I also liked that the team was comfortable saying when something could wait rather than treating every request as urgent. There were a few moments when priorities changed on our side, and the team adjusted without reopening the entire scope. I appreciated that the team explained trade-offs when two priorities competed for the same time. I also liked that the team was comfortable saying when something could wait rather than treating every request as urgent. There were a few moments when priorities changed on our side, and the team adjusted without reopening the entire scope. I appreciated that the team explained trade-offs when two priorities competed for the same time. I also liked that the team was comfortable saying when something could wait rather than treating every request as urgent. There were a few moments when priorities changed on our side, and the team adjusted without reopening the entire scope.

Would You Recommend Moris Media?

 

I would work with them again. For this campaign coordinator, that detail was specific to the brand reputation management assignment in Petaling Jaya.

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