Moris Media Feedback: Review Response (Wellington)

4-Star Review from Consumer Brand

Wellington, New Zealand

I valued the direct communication on this conversational search optimization assignment. For this founder, that detail was specific to the conversational search optimization assignment in Wellington. - Commercial Director

Service Type : Online Reputation Management (ORM)
Tenure : 15 days

Posted : Thursday, 07 January, 2016

Challenge Before Engagement

The project had reached a point where work was reviewed inconsistently. For this founder, that detail was specific to the conversational search optimization assignment in Wellington.

Solution Provided by Moris Media

Instead of restarting everything, they started with the material we already had. For this founder, that detail was specific to the conversational search optimization assignment in Wellington.

Impact or Outcome

After a few review cycles, reviewing work became easier. For this founder, that detail was specific to the conversational search optimization assignment in Wellington.

Suggestions for Improvement

More flexible call slots would be useful. For this founder, that detail was specific to the conversational search optimization assignment in Wellington.

Overall Review Summary

The early discussions were about getting the brief right. Work was reviewed inconsistently. Then they started with the material we already had, and eventually reviewing work became easier. More flexible call slots would be useful. I would consider them again with clearer expectations. For this founder, that detail was specific to the conversational search optimization assignment in Wellington. I also liked that the team was comfortable saying when something could wait rather than treating every request as urgent. There were a few moments when priorities changed on our side, and the team adjusted without reopening the entire scope. I appreciated that the team explained trade-offs when two priorities competed for the same time. I also liked that the team was comfortable saying when something could wait rather than treating every request as urgent. There were a few moments when priorities changed on our side, and the team adjusted without reopening the entire scope. I appreciated that the team explained trade-offs when two priorities competed for the same time. I also liked that the team was comfortable saying when something could wait rather than treating every request as urgent.

Would You Recommend Moris Media?

I would consider them again with clearer expectations. For this founder, that detail was specific to the conversational search optimization assignment in Wellington.