Client Feedback: Creative Testing & in Wellington

5-Star Review from Startup

Wellington, New Zealand

An internal review exposed the gap. The useful change was that the service felt more manageable. For this digital head, that detail was specific to the launch event management assignment in Wellington. - Marketing Director

Service Type : Social Media Marketing Agency
Tenure : 15 months

Posted : Friday, 10 March, 2023

Challenge Before Engagement

We needed a simpler way to explain progress. That was the main reason I wanted outside support. For this digital head, that detail was specific to the launch event management assignment in Wellington.

Solution Provided by Moris Media

Decisions were documented after calls. The work stayed connected to the actual brief. For this digital head, that detail was specific to the launch event management assignment in Wellington.

Impact or Outcome

The service felt more manageable. That was the change I noticed first. For this digital head, that detail was specific to the launch event management assignment in Wellington.

Suggestions for Improvement

A simpler dashboard would help. For this digital head, that detail was specific to the launch event management assignment in Wellington.

Overall Review Summary

An internal review exposed the gap. We needed a simpler way to explain progress. What helped was that decisions were documented after calls. Later, the service felt more manageable. A simpler dashboard would help. I would work with them again. For this digital head, that detail was specific to the launch event management assignment in Wellington. The working relationship improved after the first review because both sides had a clearer idea of what information was actually needed. The internal team remained involved throughout, which made the eventual handover much easier. The strongest improvement was not one dramatic result; it was having fewer unresolved details at the end of each review. The working relationship improved after the first review because both sides had a clearer idea of what information was actually needed. The internal team remained involved throughout, which made the eventual handover much easier. The strongest improvement was not one dramatic result; it was having fewer unresolved details at the end of each review.