Moris Media ORM Review 2019-10-11 Client View Client View

5-Star Review from B2B Company

Thiruvananthapuram, India

ORM felt timely from my sales head perspective in Thiruvananthapuram; the part I remember most was the timely timing review and clearer ownership. The working rhythm also suited. - Sales Head

Service Type : Reputation Management
Tenure : 6 months

Posted : Friday, 11 October, 2019

Challenge Before Engagement

The timing was not ideal; we had a deadline coming up and several decisions were still open. My concern was whether an outside team would reduce the back-and-forth. We were producing work regularly, but there was no clear standard for what should be approved first. The main concern was orm, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

We spent the first part of the engagement getting responsibilities clear, which saved time later. For orm, they helped us get review points and approvals into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait. That made the working relationship easier to manage.

Impact or Outcome

By the middle of the engagement, we became better at separating urgent work from nice-to-have work. For orm, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding From my sales head perspective in Thiruvananthapuram, that was the change I noticed most.

Suggestions for Improvement

One extra check-in during the first month would help on complex assignments. It is a small point, but it would save time. I would keep the rest of the process as it is For our orm work in Thiruvananthapuram, after 6 months, that is the one change I would make.

Overall Review Summary

From my sales head perspective, the timely timing review shaped how I remember this orm engagement in Thiruvananthapuram. The timing was not ideal; we had a deadline coming up and several decisions were still open. My concern was whether an outside team would reduce the back-and-forth. As a sales head, I cared more about whether the work reduced confusion than whether it sounded impressive. We spent the first part of the engagement getting responsibilities clear, which saved time later. By the end, I could review progress without going through every small detail. I was satisfied with the experience overall Speaking as a sales head in Thiruvananthapuram, that is what shaped my final view One.

Would You Recommend Moris Media?

Yes, I would suggest speaking with them before deciding on an agency. For orm, I would first discuss the exact scope and working style My timely timing review from the orm work in Thiruvananthapuram is the reason for that view.