Moris Media Social Content Strat Review 2015-07-21 Client.

5-Star Review from Enterprise

Surat, India

Social Content Strategy felt orderly from my communications manager perspective in Surat; the part I remember most was the orderly priority perspective and clearer ownership. - Communications Manager

Service Type : Social Media Management
Tenure : 10 months

Posted : Tuesday, 21 July, 2015

Challenge Before Engagement

This started because our approvals kept circling back without a final decision. I was mainly thinking about social content strategy, not a wider agency relationship. Our expectations were broad, and that made it difficult to judge what a good outcome should look like. The main concern was social content strategy, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

Instead of adding more activity, they removed a few things from the plan and focused on the core requirement. For social content strategy, they helped us get review points and approvals into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.

Impact or Outcome

By the middle of the engagement, we had a clearer sense of what belonged inside the scope. For social content strategy, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.

Suggestions for Improvement

I would separate urgent actions from longer-term recommendations more clearly. It is a small point, but it would save time. I would keep the rest of the process as it is For our social content strategy work in Surat, after 10 months, that is the one change I would make.

Overall Review Summary

From my communications manager perspective, the orderly priority perspective shaped how I remember this social content strategy engagement in Surat. This started because our approvals kept circling back without a final decision. I was mainly thinking about social content strategy, not a wider agency relationship. As a communications manager, I cared more about whether the work reduced confusion than whether it sounded impressive. The first useful thing was the questions they asked before suggesting anything. By the end, I had more confidence saying no to activity that did not fit the objective. I was satisfied with the experience overall.

Would You Recommend Moris Media?

I would use Moris Media again for a similar requirement. For social content strategy, I would first discuss the exact scope and working style My orderly priority perspective from the social content strategy work in Surat is the reason for that view.