Moris Media Social Media Audit Review 2016-11-23 Client View

4-Star Review from Professional Practice

Mohali, India

Social Media Audit felt careful from my consultant perspective in Mohali; the part I remember most was the careful approval take and clearer ownership. - Consultant

Service Type : Social Media Management
Tenure : 18 months

Posted : Wednesday, 23 November, 2016

Challenge Before Engagement

I had worked with freelancers before, but this time I wanted clearer ownership. At that point, Mohali was not the issue; getting the work organised was. Too many people were involved, which made ownership unclear and slowed simple decisions. The main concern was social media audit, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

They asked for the material that actually mattered, then worked from that rather than creating extra paperwork. For social media audit, they helped us get deliverables and source material into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.

Impact or Outcome

After about 18 months, the work became easier to track without chasing several people. For social media audit, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.

Suggestions for Improvement

The reporting is useful, but a lighter version would work better for my day-to-day review. That would suit our working style better. I would keep the rest of the process as it is For our social media audit work in Mohali, after 18 months, that is the one change I would make.

Overall Review Summary

From my consultant perspective, the careful approval take shaped how I remember this social media audit engagement in Mohali. I would describe the social media audit engagement as practical rather than flashy. Too many people were involved, which made ownership unclear and slowed simple decisions. What worked for me was that the conversation became narrower, not bigger. What I liked most was that we had a clearer sense of what belonged inside the scope. Overall it was positive, though I would simplify one part of the review process.

Would You Recommend Moris Media?

Overall yes; the work was useful, though I would set expectations on review timings earlier. For social media audit, I would first discuss the exact scope and working style. My careful approval take from the social media audit work in Mohali is the.