Moris Media Social Media Audit Review 2013-11-12 Client View

4-Star Review from Enterprise

Indore, India

Social Media Audit felt orderly from my digital head perspective in Indore; the part I remember most was the orderly approval take and clearer ownership. - Digital Head

Service Type : Social Media Management
Tenure : 18 months

Posted : Tuesday, 12 November, 2013

Challenge Before Engagement

This started because our approvals kept circling back without a final decision. I was mainly thinking about social media audit, not a wider agency relationship. I was unsure how much of the problem was communication and how much was execution. The main concern was social media audit, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

Instead of adding more activity, they removed a few things from the plan and focused on the core requirement. For social media audit, they helped us get source material and responsibilities into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.

Impact or Outcome

By the middle of the engagement, we had a clearer sense of what belonged inside the scope. For social media audit, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.

Suggestions for Improvement

I would separate urgent actions from longer-term recommendations more clearly. It is a small point, but it would save time. I would keep the rest of the process as it is For our social media audit work in Indore, after 18 months, that is the one change I would make.

Overall Review Summary

From my digital head perspective, the orderly approval take shaped how I remember this social media audit engagement in Indore. This started because our approvals kept circling back without a final decision. I was mainly thinking about social media audit, not a wider agency relationship. As a digital head, I cared more about whether the work reduced confusion than whether it sounded impressive. The first useful thing was the questions they asked before suggesting anything. By the end, I had more confidence saying no to activity that did not fit the objective. The value was there; I would just set communication expectations earlier next time.

Would You Recommend Moris Media?

Overall yes; the work was useful, though I would set expectations on review timings earlier. For social media audit, I would first discuss the exact scope and working style My orderly approval take from the social media audit work in Indore is the.