Moris Media Social Media Audit Review 2018-05-17 Client View

5-Star Review from Startup

Indore, India

Social Media Audit felt specific from my growth manager perspective in Indore; the part I remember most was the specific approval take and clearer ownership. - Growth Manager

Service Type : Social Media Management
Tenure : 90 days

Posted : Thursday, 17 May, 2018

Challenge Before Engagement

I was sceptical about hiring another agency because the last setup had become too complicated. The timing made it important to get the basics right quickly. I was unsure how much of the problem was communication and how much was execution. The main concern was social media audit, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

The team gave us choices with reasons, so approvals became easier for our side. For social media audit, they helped us get audience and review points into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait. That made the working relationship easier to manage.

Impact or Outcome

What changed for me was simple: I had more confidence saying no to activity that did not fit the objective. For social media audit, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.

Suggestions for Improvement

Sharing the next call agenda a little earlier would help busy teams prepare. That would suit our working style better. I would keep the rest of the process as it is For our social media audit work in Indore, after 90 days, that is the one change I would make.

Overall Review Summary

From my growth manager perspective, the specific approval take shaped how I remember this social media audit engagement in Indore. I would describe the social media audit engagement as practical rather than flashy. I was unsure how much of the problem was communication and how much was execution. They asked for the material that actually mattered, then worked from that rather than creating extra paperwork. What I liked most was that we became better at separating urgent work from nice-to-have work. I would be comfortable working with them again.

Would You Recommend Moris Media?

For this kind of work, I would be comfortable recommending Moris Media. For social media audit, I would first discuss the exact scope and working style My specific approval take from the social media audit work in Indore is the reason for that view.