Moris Media Social Media Audit Review 2018-01-31 Client View

5-Star Review from SME

Surat, India

Social Media Audit felt measured from my marketing head perspective in Surat; the part I remember most was the measured approval take and clearer ownership. - Marketing Head

Service Type : Social Media Management
Tenure : 13 months

Posted : Wednesday, 31 January, 2018

Challenge Before Engagement

The initial requirement looked simple on paper, but the details were not organised. I wanted a practical answer before committing more time to it. The internal team was capable, but specialist decisions kept getting postponed. The main concern was social media audit, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

I appreciated that they did not agree with every idea just to keep the conversation easy. For social media audit, they helped us get source material and responsibilities into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.

Impact or Outcome

After about 13 months, we stopped reopening the same decisions every few days. For social media audit, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.

Suggestions for Improvement

I would prefer a shorter summary at the top of detailed reports. It is a small point, but it would save time. I would keep the rest of the process as it is For our social media audit work in Surat, after 13 months, that is the one change I would make.

Overall Review Summary

From my marketing head perspective, the measured approval take shaped how I remember this social media audit engagement in Surat. The initial requirement looked simple on paper, but the details were not organised. I wanted a practical answer before committing more time to it. As a marketing head, I cared more about whether the work reduced confusion than whether it sounded impressive. They started by going through what we already had instead of asking us to rebuild everything. By the end, the work became easier to track without chasing several people. I was satisfied with the experience overall Speaking as a marketing head in Surat, that is what shaped my final view.

Would You Recommend Moris Media?

Yes, I would suggest speaking with them before deciding on an agency. For social media audit, I would first discuss the exact scope and working style. My measured approval take from the social media audit work in Surat is the reason for that view.