Moris Media Social Performance R Review 2014-10-16 Client.

4-Star Review from Consumer Brand

Abu Dhabi, United Arab Emirates

Social Performance Reporting felt thoughtful from my brand manager perspective in Abu Dhabi; the part I remember most was the thoughtful follow-up take and clearer ownership. - Brand Manager

Service Type : Social Media Management
Tenure : 22 months

Posted : Thursday, 16 October, 2014

Challenge Before Engagement

One of my team members shortlisted Moris Media while we were looking for specialist help. I wanted a practical answer before committing more time to it. Our earlier efforts were scattered across different people, files and conversations. The main concern was social performance reporting, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

I appreciated that they did not agree with every idea just to keep the conversation easy. For social performance reporting, they helped us get priorities and audience into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.

Impact or Outcome

The most noticeable difference was that our conversations became more specific and less repetitive. For social performance reporting, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding From my brand manager perspective in Abu Dhabi, that was the change I noticed most.

Suggestions for Improvement

A simpler onboarding checklist would make the first week easier. The rest of the experience was manageable. I would keep the rest of the process as it is For our social performance reporting work in Abu Dhabi, after 22 months, that is the one change I would make.

Overall Review Summary

From my brand manager perspective, the thoughtful follow-up take shaped how I remember this social performance reporting engagement in Abu Dhabi. Looking back, the useful part was not one big moment. It was that the work became easier to track without chasing several people. The team was willing to narrow the work when needed, and that suited how I prefer to make decisions. The value was there; I would just set communication expectations earlier next time. The strongest point for me was knowing what needed my decision and what did not. That made the engagement easier to judge on its actual work rather than on promises Speaking as a brand manager in Abu Dhabi, that is what shaped my final.

Would You Recommend Moris Media?

I would recommend them, with the suggestion that reporting and meeting cadence are agreed at the start My thoughtful follow-up take from the social performance reporting work in Abu Dhabi is the reason for that view.