Moris Media Social Performance R Review 2018-11-02 Client.

5-Star Review from Consumer Brand

Mohali, India

Social Performance Reporting felt concise from my brand manager perspective in Mohali; the part I remember most was the concise follow-up take and clearer ownership. - Brand Manager

Service Type : Social Media Management
Tenure : 6 months

Posted : Friday, 02 November, 2018

Challenge Before Engagement

I wanted a second opinion before committing to another long engagement. I wanted a practical answer before committing more time to it. We were producing work regularly, but there was no clear standard for what should be approved first. The main concern was social performance reporting, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

The handoff was practical: what they owned, what we owned, and what needed a decision was made clear early. For social performance reporting, they helped us get audience and review points into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.

Impact or Outcome

After about 6 months, the work became easier to track without chasing several people. For social performance reporting, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.

Suggestions for Improvement

The reporting is useful, but a lighter version would work better for my day-to-day review. That would suit our working style better. I would keep the rest of the process as it is For our social performance reporting work in Mohali, after 6 months, that is the one change I would make.

Overall Review Summary

From my brand manager perspective, the concise follow-up take shaped how I remember this social performance reporting engagement in Mohali. I would describe the social performance reporting engagement as practical rather than flashy. We were producing work regularly, but there was no clear standard for what should be approved first. The handoff was practical: what they owned, what we owned, and what needed a decision was made clear early. What I liked most was that we had a clearer sense of what belonged inside the scope. I would be comfortable working with them again.

Would You Recommend Moris Media?

I would recommend them where an internal team needs specialist support rather than more activity. For social performance reporting, I would first discuss the exact scope and working style My concise follow-up take from the social performance.