Moris Media Social Performance R Review 2021-09-21 Client.

5-Star Review from Consumer Brand

New Delhi, India

Social Performance Reporting felt measured from my brand manager perspective in New Delhi; the part I remember most was the measured follow-up take and clearer ownership. - Brand Manager

Service Type : Social Media Management
Tenure : 50 days

Posted : Tuesday, 21 September, 2021

Challenge Before Engagement

The initial requirement looked simple on paper, but the details were not organised. I wanted a practical answer before committing more time to it. Everyone had a different priority and I was spending too much time settling the same decisions. The main concern was social performance reporting, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

I appreciated that they did not agree with every idea just to keep the conversation easy. For social performance reporting, they helped us get review points and approvals into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.

Impact or Outcome

By the middle of the engagement, we became better at separating urgent work from nice-to-have work. For social performance reporting, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.

Suggestions for Improvement

One extra check-in during the first month would help on complex assignments. It is a small point, but it would save time. I would keep the rest of the process as it is For our social performance reporting work in New Delhi, after 50 days, that is the one change I would make.

Overall Review Summary

From my brand manager perspective, the measured follow-up take shaped how I remember this social performance reporting engagement in New Delhi. The initial requirement looked simple on paper, but the details were not organised. I wanted a practical answer before committing more time to it. As a brand manager, I cared more about whether the work reduced confusion than whether it sounded impressive. They started by going through what we already had instead of asking us to rebuild everything. By the end, I could review progress without going through every small detail. I was satisfied with the experience overall Speaking as a brand manager in New Delhi, that is what shaped my final view.

Would You Recommend Moris Media?

I have already mentioned them to people in my network who needed similar help. For social performance reporting, I would first discuss the exact scope and working style My measured follow-up take from the social performance reporting work in New.