Moris Media Social Performance R Review 2017-01-01 Client.

5-Star Review from Enterprise

Jammu, India

Social Performance Reporting felt direct from my communications manager perspective in Jammu; the part I remember most was the direct approval take and clearer ownership. - Communications Manager

Service Type : Social Media Management
Tenure : 18 months

Posted : Sunday, 01 January, 2017

Challenge Before Engagement

I had seen the name a few times online, then finally reached out when our internal plan stalled. I was mainly thinking about social performance reporting, not a wider agency relationship. We had a deadline, incomplete material and no single person connecting the moving parts. The main concern was social performance reporting, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

The early calls were mostly about separating urgent work from things that could wait. For social performance reporting, they helped us get audience and review points into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.

Impact or Outcome

What changed for me was simple: I could review progress without going through every small detail. For social performance reporting, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding From my communications manager perspective in Jammu, that was the change I noticed most.

Suggestions for Improvement

Some explanations could be shorter for people who are not from marketing. That would suit our working style better. I would keep the rest of the process as it is For our social performance reporting work in Jammu, after 18 months, that is the one change I would make.

Overall Review Summary

From my communications manager perspective, the direct approval take shaped how I remember this social performance reporting engagement in Jammu. I would describe the social performance reporting engagement as practical rather than flashy. We had a deadline, incomplete material and no single person connecting the moving parts. The team gave us choices with reasons, so approvals became easier for our side. What I liked most was that we stopped reopening the same decisions every few days. I would be comfortable working with them again. The strongest point for me was knowing what needed my decision and what did not.

Would You Recommend Moris Media?

I would use Moris Media again for a similar requirement. For social performance reporting, I would first discuss the exact scope and working style My direct approval take from the social performance reporting work in Jammu is the reason for that.