Moris Media Social Performance R Review 2019-03-13 Client.

4-Star Review from Technology Company

Indore, India

Social Performance Reporting felt practical from my product manager perspective in Indore; the part I remember most was the practical approval take and clearer ownership. - Product Manager

Service Type : Social Media Management
Tenure : 50 days

Posted : Wednesday, 13 March, 2019

Challenge Before Engagement

We already had people handling day-to-day work, so I wanted specialist input rather than full outsourcing. The timing made it important to get the basics right quickly. We needed a clearer way to review work without reopening the entire strategy every week. The main concern was social performance reporting, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

They started by going through what we already had instead of asking us to rebuild everything. For social performance reporting, they helped us get review points and approvals into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.

Impact or Outcome

By the middle of the engagement, we had a clearer sense of what belonged inside the scope. For social performance reporting, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding From my product manager perspective in Indore, that was the change I noticed most.

Suggestions for Improvement

I would separate urgent actions from longer-term recommendations more clearly. It is a small point, but it would save time. I would keep the rest of the process as it is For our social performance reporting work in Indore, after 50 days, that is the one change I would make.

Overall Review Summary

From my product manager perspective, the practical approval take shaped how I remember this social performance reporting engagement in Indore. We already had people handling day-to-day work, so I wanted specialist input rather than full outsourcing. The timing made it important to get the basics right quickly. As a product manager, I cared more about whether the work reduced confusion than whether it sounded impressive. Instead of adding more activity, they removed a few things from the plan and focused on the core requirement. By the end, I had more confidence saying no to activity that did not fit the objective. The value was there; I would just set communication expectations earlier next.

Would You Recommend Moris Media?

I would consider them again and would be clearer about the communication format from day one. For social performance reporting, I would first discuss the exact scope and working style My practical approval take from the social performance reporting.