Moris Media Social Performance R Review 2019-02-13 Client.

5-Star Review from B2B Company

Jammu, India

Social Performance Reporting felt useful from my sales head perspective in Jammu; the part I remember most was the useful follow-up take and clearer ownership. - Sales Head

Service Type : Social Media Management
Tenure : 90 days

Posted : Wednesday, 13 February, 2019

Challenge Before Engagement

I went into the first call with a fairly clear opinion, and some of my assumptions were challenged. My concern was whether an outside team would reduce the back-and-forth. The brief kept expanding because every discussion added another idea. The main concern was social performance reporting, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

What worked for me was that the conversation became narrower, not bigger. For social performance reporting, they helped us get responsibilities and priorities into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.

Impact or Outcome

After about 90 days, the service felt easier to manage because expectations were clearer. For social performance reporting, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.

Suggestions for Improvement

I would like creative previews slightly earlier when deadlines are tight. It would make the review process easier for senior stakeholders. I would keep the rest of the process as it is For our social performance reporting work in Jammu, after 90 days, that is the one change I would make.

Overall Review Summary

From my sales head perspective, the useful follow-up take shaped how I remember this social performance reporting engagement in Jammu. We did not have a perfect engagement, mostly because our own availability changed more than once. Even so, the social performance reporting work became easier once responsibilities were clear. I appreciated direct conversations and fewer unnecessary additions. It did what I needed without making the engagement heavier than necessary. The strongest point for me was knowing what needed my decision and what did not Speaking as a sales head in Jammu, that is what shaped my final view.

Would You Recommend Moris Media?

I would recommend them to teams that want clear communication and can give timely inputs. For social performance reporting, I would first discuss the exact scope and working style My useful follow-up take from the social performance reporting work.