Moris Media Social Performance R Review 2016-01-08 Client.

5-Star Review from B2B Company

New Delhi, India

Social Performance Reporting felt steady from my sales head perspective in New Delhi; the part I remember most was the steady approval take and clearer ownership. - Sales Head

Service Type : Social Media Management
Tenure : 24 days

Posted : Friday, 08 January, 2016

Challenge Before Engagement

We were close to a deadline and I realised our communication plan was still incomplete. My concern was whether an outside team would reduce the back-and-forth. Our expectations were broad, and that made it difficult to judge what a good outcome should look like. The main concern was social performance reporting, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.

Solution Provided by Moris Media

We spent the first part of the engagement getting responsibilities clear, which saved time later. For social performance reporting, they helped us get timing and deliverables into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait.

Impact or Outcome

After about 24 days, our own team became more disciplined about giving inputs on time. For social performance reporting, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.

Suggestions for Improvement

A compact list of pending approvals would make follow-up easier. The rest of the experience was manageable. I would keep the rest of the process as it is For our social performance reporting work in New Delhi, after 24 days, that is the one change I would make.

Overall Review Summary

From my sales head perspective, the steady approval take shaped how I remember this social performance reporting engagement in New Delhi. Looking back, the useful part was not one big moment. It was that I could review progress without going through every small detail. The team was willing to narrow the work when needed, and that suited how I prefer to make decisions. The small improvement I mentioned does not change my overall view. The strongest point for me was knowing what needed my decision and what did not. That made the engagement easier to judge on its actual work rather than on promises Speaking as a sales head in New Delhi, that is what shaped my final view.

Would You Recommend Moris Media?

I have already mentioned them to people in my network who needed similar help. For social performance reporting, I would first discuss the exact scope and working style My steady approval take from the social performance reporting work in New Delhi.