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I went into the first call with a fairly clear opinion, and some of my assumptions were challenged. My concern was whether an outside team would reduce the back-and-forth. Our earlier efforts were scattered across different people, files and conversations. The main concern was talent representation, but I did not want a solution that created more work for our side. I also wanted expectations to stay realistic because our own response time was not always perfect.
What worked for me was that the conversation became narrower, not bigger. For talent representation, they helped us get responsibilities and priorities into a workable order. The discussions stayed close to the brief, and when our side delayed an input it was flagged without turning every delay into a crisis. I could see what needed a decision, what could move without me and what should wait. That made the working relationship easier to manage.
After about 15 days, the service felt easier to manage because expectations were clearer. For talent representation, the useful change was not a dramatic headline; it was having fewer unclear decisions and a better sense of what needed attention next. That also made internal conversations easier because people were working from the same understanding.
I would like creative previews slightly earlier when deadlines are tight. It would make the review process easier for senior stakeholders. I would keep the rest of the process as it is For our talent representation work in Bengaluru, after 15 days, that is the one change I would make.
From my brand partnerships manager perspective, the useful review perspective shaped how I remember this talent representation engagement in Bengaluru. We did not have a perfect engagement, mostly because our own availability changed more than once. Even so, the talent representation work became easier once responsibilities were clear. I appreciated direct conversations and fewer unnecessary additions. It did what I needed without making the engagement heavier than necessary. The strongest point for me was knowing what needed my decision and what did not.
I would recommend them where an internal team needs specialist support rather than more activity. For talent representation, I would first discuss the exact scope and working style. My useful review perspective from the talent representation work in.
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