Moris Media Feedback: Reputation Audit (Edinburgh)

5-Star Review from SME

Edinburgh, United Kingdom

The project felt less reactive after a difficult social brand reputation management requirement. For this communications advisor, that detail was specific to the social brand reputation management assignment in Edinburgh. - Commercial Director

Service Type : Online Reputation Management (ORM)
Tenure : 24 months

Posted : Sunday, 11 September, 2016

Challenge Before Engagement

We were dealing with one recurring issue: approvals kept moving between people. For this communications advisor, that detail was specific to the social brand reputation management assignment in Edinburgh.

Solution Provided by Moris Media

I appreciated that dependencies were flagged early. For this communications advisor, that detail was specific to the social brand reputation management assignment in Edinburgh.

Impact or Outcome

The first difference I noticed was that the project felt less reactive. For this communications advisor, that detail was specific to the social brand reputation management assignment in Edinburgh.

Suggestions for Improvement

I would like review agendas earlier. For this communications advisor, that detail was specific to the social brand reputation management assignment in Edinburgh.

Overall Review Summary

The project felt less reactive. Before that, approvals kept moving between people. Moris Media helped because dependencies were flagged early. I would work with them again. I would like review agendas earlier. For this communications advisor, that detail was specific to the social brand reputation management assignment in Edinburgh. I would not describe the engagement as perfect, but it became easier to manage once the communication rhythm settled. The project benefited from having a clearer distinction between work waiting on us and work already moving. One useful change was that internal questions became more specific once everyone could see the same status. I would not describe the engagement as perfect, but it became easier to manage once the communication rhythm settled. The project benefited from having a clearer distinction between work waiting on us and work already moving. One useful change was that internal questions became more specific once everyone could see the same status. I would not describe the engagement as perfect, but it became easier to manage once the communication rhythm settled.

Would You Recommend Moris Media?

I would work with them again. For this communications advisor, that detail was specific to the social brand reputation management assignment in Edinburgh.