Edinburgh Client Review: Moris Media Google Search

4-Star Review from Consumer Brand

Edinburgh, United Kingdom

I valued the direct communication on this social listening & sentiment monitoring assignment. For this communications advisor, that detail was specific to the social listening & sentiment monitoring assignment in Edinburgh. - Communications Manager

Service Type : Performance Marketing Agency
Tenure : 18 months

Posted : Tuesday, 26 December, 2023

Challenge Before Engagement

The project had reached a point where the project lost ownership after approval. For this communications advisor, that detail was specific to the social listening & sentiment monitoring assignment in Edinburgh.

Solution Provided by Moris Media

Instead of restarting everything, blocked items were made visible. For this communications advisor, that detail was specific to the social listening & sentiment monitoring assignment in Edinburgh.

Impact or Outcome

After a few review cycles, the internal team became more confident. For this communications advisor, that detail was specific to the social listening & sentiment monitoring assignment in Edinburgh.

Suggestions for Improvement

More flexible call slots would be useful. For this communications advisor, that detail was specific to the social listening & sentiment monitoring assignment in Edinburgh. From my communications manager perspective, that was one of the more useful parts of the google search advertising work.

Overall Review Summary

The early discussions were about getting the brief right. The project lost ownership after approval. Then blocked items were made visible, and eventually the internal team became more confident. More flexible call slots would be useful. I would consider them again with clearer expectations. For this communications advisor, that detail was specific to the social listening & sentiment monitoring assignment in Edinburgh. I also liked that the team was comfortable saying when something could wait rather than treating every request as urgent. There were a few moments when priorities changed on our side, and the team adjusted without reopening the entire scope. I appreciated that the team explained trade-offs when two priorities competed for the same time. I also liked that the team was comfortable saying when something could wait rather than treating every request as urgent. There were a few moments when priorities changed on our side, and the team adjusted without reopening the entire scope. I appreciated that the team explained trade-offs when two priorities competed for the same time. I also liked that the team was comfortable saying when something could wait rather than treating every request as urgent.

Would You Recommend Moris Media?

I would consider them again with clearer expectations. For this communications advisor, that detail was specific to the social listening & sentiment monitoring assignment in Edinburgh.