Social Reporting Engagement Feedback

5-Star Review from Professional Services Firm

Manchester, United Kingdom

The reputation audit work became easier to manage once the brief settled. For this sales head, that detail was specific to the reputation audit assignment in Manchester. - Brand Manager

Service Type : Social Media Marketing Agency
Tenure : 18 months

Posted : Saturday, 19 January, 2019

Challenge Before Engagement

The need became obvious after we tried doing it ourselves. The recurring problem was that approvals kept moving between people. For this sales head, that detail was specific to the reputation audit assignment in Manchester.

Solution Provided by Moris Media

The team made progress because dependencies were flagged early. For this sales head, that detail was specific to the reputation audit assignment in Manchester.

Impact or Outcome

By the later stage, the project felt less reactive. For this sales head, that detail was specific to the reputation audit assignment in Manchester.

Suggestions for Improvement

I would like review agendas earlier. For this sales head, that detail was specific to the reputation audit assignment in Manchester.

Overall Review Summary

The need became obvious after we tried doing it ourselves. I appreciated that dependencies were flagged early. The project was not perfect, but the project felt less reactive. I would like review agendas earlier. I would work with them again. For this sales head, that detail was specific to the reputation audit assignment in Manchester. I would not describe the engagement as perfect, but it became easier to manage once the communication rhythm settled. The project benefited from having a clearer distinction between work waiting on us and work already moving. One useful change was that internal questions became more specific once everyone could see the same status. I would not describe the engagement as perfect, but it became easier to manage once the communication rhythm settled. The project benefited from having a clearer distinction between work waiting on us and work already moving. One useful change was that internal questions became more specific once everyone could see the same status. I would not describe the engagement as perfect, but it became easier to manage once the communication rhythm settled. The project benefited from having a clearer distinction between work waiting on us and work already moving. One useful change was that internal questions became more specific once everyone could see the same status.